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Delivery information

All orders under £75 regardless of size or value will be charged at £3.99*

Deliveries over £75 are free of charge. 

 *We will not usually charge extra for Highlands & Islands as most products we can send Royal Mail. If an additional charge should be necessary, we will contact you as we do not have access to your credit card details.

Note: Please check your address. If you supply us with an incorrect address we cannot be held responsible for non delivery.

Our website will only allow UK addresses however, if you are overseas and would like a postage quote, please email us at

We are open Monday - Friday 9am-5pm. We accept all major cards or you can pay via PayPal.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule

We aim to dispatch most orders within 24 hours of receipt*. Most orders will be dispatched with Royal Mail 48 which is a usually a 2 day service. Please do allow for delays on either end.

*As nematode and natural pest control orders are live material, orders with our suppliers will be placed on a weekly basis (Friday morning) for delivery the following week. Alternatively, use the date required box on the product page to select a convenient date. 

Orders received over the weekend are dispatched on a Monday. 

We cannot guarantee a next day service.

Delivery is free when just ordering nematodes or natural pest control.

If ordering just nematodes or any natural pest control, delivery is completely free of charge regardless of the number of deliveries.